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On this page you can find lots of useful information.

One to one advice and information

A member of staff is available everyday at our Social centre.  They will help with information and make referrals to organisations that can help with housing information, money matters and how to access Health and Social Care Services. Members will be seen on a first come first served basis.

Protect yourself against scams

Thousands of people have lost their life savings after falling for a scam. Don’t be next. Read our five steps to protect yourself.

1. Be wary of cold calls and unsolicited texts or emails

Scammers will often claim they’re from legitimate organisations or government-backed bodies. If they turn up on your doorstep asking you to part with money and you haven’t asked them to call, fully check out who they are before agreeing to anything..

2. Check everything for yourself

People have fallen for scams because they’d been ‘recommended by a friend’. Do your homework, even if you consider yourself to be financially savvy – false confidence can lead to getting stung.

3. Don’t fall for ‘guaranteed’ returns or professional looking websites or brochures

You can never guarantee returns on an investment, and anyone can create a smart website or brochure these days. Question everything, however credible it sounds or looks.

4. Don’t be rushed into a decision

Scammers will try to pressure you with ‘time limited offers’ or send a courier to your door to wait while you sign documents. Take your time to make all the checks you need – even if this means turning down an ‘amazing’ deal.

5. Contact Action Fraud if you’ve already signed and think you’ve been scammed

If you’ve already signed something you’re now unsure about, call Action Fraud on 0300 123 2040. They may be able to stop a transfer that hasn’t taken place yet and can offer advice.

Winter Support

Summer Support

Useful telephone numbers:

Middleton Elderly Aid  –  272 1050

DIAL (Disability Information & Advice Line)  –  378 2990

LCC Welfare Rights  –  376 0452

Pensions Advisory Service  –  0300 123 1047

Adult Social Care (Call Centre)  –  222 4401

Police–non emergency (still use 999 in emergency) – 101

Housing Leeds – repairs  –  398 4704

Anti social Behaviour (reporting)  –  222 4402

NHS urgent care  –  111

Access Bus  –  348 1903

Leeds Directory (guide to services/reputable tradespeople for older people)  –  391 8333

Silverline (24hr free confidential helpline for older people) 0800 4 70 80 90

Emergency contact numbers

Gas Leaks –  0800 111 999

Electricity  –  0800 375 675

Water helpline  –  0845 1 24 24 24 or for leaks  –  0800 57 35 53

Adult Social Care out of hours emergency service  –  240 9536


Other useful websites:

Older people:

Pensions, benefits, money and debt advice:

Housing issues: