On this page you can find lots of useful information.
One to one advice and information
A member of staff is available everyday at our Social centre. They will help with information and make referrals to organisations that can help with housing information, money matters and how to access Health and Social Care Services. Members will be seen on a first come first served basis.
Protect yourself against scams
Thousands of people have lost their life savings after falling for a scam. Don’t be next. Read our five steps to protect yourself.
1. Be wary of cold calls and unsolicited texts or emails
Scammers will often claim they’re from legitimate organisations or government-backed bodies. If they turn up on your doorstep asking you to part with money and you haven’t asked them to call, fully check out who they are before agreeing to anything..
2. Check everything for yourself
People have fallen for scams because they’d been ‘recommended by a friend’. Do your homework, even if you consider yourself to be financially savvy – false confidence can lead to getting stung.
3. Don’t fall for ‘guaranteed’ returns or professional looking websites or brochures
You can never guarantee returns on an investment, and anyone can create a smart website or brochure these days. Question everything, however credible it sounds or looks.
4. Don’t be rushed into a decision
Scammers will try to pressure you with ‘time limited offers’ or send a courier to your door to wait while you sign documents. Take your time to make all the checks you need – even if this means turning down an ‘amazing’ deal.
5. Contact Action Fraud if you’ve already signed and think you’ve been scammed
If you’ve already signed something you’re now unsure about, call Action Fraud on 0300 123 2040. They may be able to stop a transfer that hasn’t taken place yet and can offer advice.
Keep well this winter
Coming soon …
Useful telephone numbers:
Middleton Elderly Aid – 272 1050
DIAL (Disability Information & Advice Line) – 378 2990
LCC Welfare Rights – 376 0452
Pensions Advisory Service – 0300 123 1047
Adult Social Care (Call Centre) – 222 4401
Police–non emergency (still use 999 in emergency) – 101
Housing Leeds – repairs – 398 4704
Anti social Behaviour (reporting) – 222 4402
NHS urgent care – 111
Access Bus – 348 1903
Leeds Directory (guide to services/reputable tradespeople for older people) – 391 8333
Silverline (24hr free confidential helpline for older people) 0800 4 70 80 90
Emergency contact numbers
Gas Leaks – 0800 111 999
Electricity – 0800 375 675
Water helpline – 0845 1 24 24 24 or for leaks – 0800 57 35 53
Adult Social Care out of hours emergency service – 240 9536
Other useful websites:
Pensions, benefits, money and debt advice:
- Leeds Citizens Advice Bureau: www.citizensadvice.org.uk/local/leeds
- Leeds City Credit Union: www.leedscitycreditunion.co.uk
- Leeds City Council housing advice: www.leeds.gov.uk/residents/Pages/Housing.aspx
- Belle Isle Tenant Management Organisation: www.leeds.gov.uk/bitmo